Frequently Asked Questions
Everything you need to know about your BOMBEX beauty experience.
How can I track my BOMBEX order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey directly to your door.
Are BOMBEX products cruelty-free?
Yes, we are committed to ethical beauty. All BOMBEX products are 100% cruelty-free and never tested on animals.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are not satisfied with your purchase, please contact our support team to initiate a return.
Do you ship internationally?
Currently, BOMBEX ships to the United States, Canada, and the UK. We are working hard to bring our beauty essentials to more countries soon.
How do I know which shade is right for me?
We offer a virtual shade finder tool on our website, and you can also message our beauty experts with a photo for a personalized recommendation.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.