Returns & Exchanges
At BOMBEX, we want you to be completely satisfied with your beauty experience, which is why we offer a 30-day return policy for unused and unopened products. If your purchase doesn't meet your expectations, our streamlined process ensures a quick and hassle-free resolution.
Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
Prepare the Package
Place the unused beauty products in their original packaging, ensuring all protective seals are intact to qualify for a full refund.
Ship It Back
Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing